FAQ and Answers

1. I need basic plumbing repairs in my home to fix a leaky faucet or clear a clogged drain. Is this what a plumber does?

Yes! A plumber is a highly skilled worker who installs and repairs pipes and plumbing related fixtures; diagnose clogged drain problems; and solves all problems related to water systems in your home. What sets Lemont Plumbing and Heating apart from the other plumbers is our dedication to continued training and education in the latest plumbing technologies, techniques, and tools in order for us to provide superior work and service to our customers.

Our plumbers not only receive technical training and certification, we are the undisputed leader in superior customer service training. This means you are guaranteed to be served by a courteous, professional, and friendly plumber, every time!

2. I want a new sink and faucet in my home but I don’t want to do it myself. What options do I have?

Many homeowners are very capable of handling these type of jobs by themselves. Some of the bigger home centers will even show you how.

However, our experience has shown that some projects are better handle by the professionals. Yes, we’ve gotten more than a few calls from customers ‘stuck’ in the middle of a project.

Lemont Plumbing and Heating provides custom builder quality installations and upgrades of sinks, toilets, laundry tubs, laundry hook ups, bathtubs, whirlpool tubs, showers, all kinds of faucets, garbage disposals and more.

3. What is Instant Hot Water?

Instant Hot Water is a hot water recirculation system that circulates hot water in your home. When you open a fixture, the warm water is there.

There is no need to run water down the drain waiting for hot water to arrive. Did you know that hot water recirculation systems save water, energy, and money; the average family of four wastes up to 17,000 gallons of water per year just waiting for hot water to arrive.

A hot water recirculation system eliminates waste and provides the convenience of instant hot water. They work in existing homes, too!

The under-the-sink retrofit systems are designed for existing homes. Lemont Plumbing and Heating can easily adapt a system to your existing plumbing. The Lemont Plumber is the expert in Instant Hot Water.

4. How do I un-jam my garbage disposal?

You may be able to insert an Allen wrench into the bottom of the disposer and "crank" it to help free up a jam. If this doesn’t work, DON’T USE IT!

You could cause serious damage to the disposal motor or even your home electrical system. We at Lemont plumbing and Heating can usually fix a jammed up garbage disposal.

If we can’t, then the unit will probably need to be replaced. Our expert technicians can give you the best advice and work fairly quick to get your disposal grinding again!

5. How do I know if I have a broken water line outside my house?

A broken water line out in the yard may incur excessively high water bill, puddles in your yard or the sound of running water when no faucets or appliances are using water. We at Lemont Plumbing and Heating can “see” inside your pipes with Video Camera Drain Inspection technology.

We can pinpoint the problem without endless trial and error or destruction of working pipes. In many cases, we can fix the problem right away and save you money.

6. What is the most common reason for sump pump failure?

The leading cause for sump pump failure is usually a switching problem. Sometimes the pump can move inside the basin.

This movement causes the float that operates the switch to lodge against its side. Debris can also be a factor by interfering with the action of the pump switch.

It is important to make sure that your pump switch and float arm assembly move freely. The main thing to remember about sump pump is that it doesn’t last forever…even if you never use them.

Internal parts wear out and make them virtually useless when you need them most! Lemont Plumbing can test, maintain or replace any brand of sump pump.

For flood prone areas and homes that get water seeping in on a regular basis, you may want to consider a sump pump back up system. There are even non-electric systems that work in the case of a power failure.

7. How can you replace sewer pipes without digging up my landscaping?

Lemont Plumbing is on of the very few companies in the area to offer Trench less Sewer Drain Line Replacement. It the past, a plumbing crew would have to spend days tearing up a yard from the house to the street to replace a sewer line.

Now, with Lemont Plumbing's Video Camera technology, we can easily locate the problem and stop the leaks with a brand new pipe. With today's technology, it is possible to fix leaks with minimal digging and complete the project in only one day.

8. If I have need Rooter Service, do I have to call one of those national rooter chains?

No. We would recommend that you call a qualified, trained, and certified plumber. Why? The water pipes inside and outside your home can be extremely complex and delicate.

In an older home, pipes wear thin from the inside out, making them appeared sound but in fact are very brittle. An non-qualified and unskilled rooter company can cause extensive damage to your pipes and your home.

The highly trained and certified Lemont Plumber will take the time to properly diagnose the problem and utilize the right tools and techniques to solve the problem. Should there be an issue of a broken pipe or other unforeseen problems after we begin the job, our expert plumbers can immediately take action.

Can the other rooters perform the same task? We’re not sure…and we don’t recommend that you place your pipes and property at risk.

9. What causes low water pressure and what can I do about it?

There are several things that could cause low water pressure, including a partially closed or malfunctioning shut off valve; a crimped water line or deposits that gather in older galvanized pipes. If your neighbors have strong water pressure, the problem is most likely between the water meter and your home. A licensed plumber in Lemont can help identify the problem and explain your options to you.

10. Is there really a difference between hard water and soft?

Yes. In fact, the difference can be damaging to your home and your body. Maybe you have experienced damaged clothing from the laundry such as excessive soap consumption; pipe scaling; faucet and fixture deterioration; skin problems; or undesirable tastes or odors from your water.

If you have, then you have a water problem. Lemont Plumbing and Heating can solve your hard water worries with a variety of quality products for your home.

11. Conventional Water Heaters vs. Tankless Water Heaters.

Conventional water heaters are by far the most common type of water heater in the U.S. today. They range in size from 20 to 80 gallons (or larger) and are fueled by electricity, natural gas, propane, or oil.

‘Storage’ unit water heaters transfer heat from a burner or coil to water in an insulated tank. The down side to a conventional water heater is that energy is consumed even when no hot water is being used.

Tankless water heaters do not contain a storage tank like conventional water heaters. A gas burner or electric element heats the water only when there is a demand for hot water.

There are many things to consider when choosing between conventional vs. tankless water heating systems. We at Lemont Plumbing and Heating can guide you through your options and get the right system for your home that will provide years of service and efficient performance.

12. Can I get someone to come to my house today? I need a plumber now!

YES! as a plumber who lives and works in Lemont, I am available 24 hours a day and 7 days a week. We specialize in emergency plumbing services to help you diagnose and solve your plumbing problem, right away. Just call 630-939-2001 and Lemont Plumbing and Heating will be at your home in 45 minutes.

Featured Services

Client Testimonials

Jim at Lemont Plumbing and Heating replaced my water heater and added a drain pan with copper piping. He also repaired and repainted the area where the water heater had leaked which surprised me. Jim at Lemont Plumbing and Heating provides an honest, professional, and courteous service.read more

- John W.
Lemont, IL